Front Office Coordinator

The ideal candidate is naturally friendly and welcoming while still polished and professional. They should enjoy interacting with people, communicate confidently, and take pride in representing the company well. Just as importantly, they need to be punctual, driven, detail-oriented, and committed to doing their work with excellence.

This is a straightforward, blue-collar shop environment with a variety of personalities. The right person will be approachable and easy to talk to while having the confidence and composure to handle direct communication, answer questions, and remain professional in any interaction.

Schedule & Pay

• Monday–Friday, 8:00 AM–4:00 PM (Lunch: 11:30 AM–12:00 PM daily)
• Pay: $25/hour

Who Will Thrive in This Role?

The right person will be someone who can make customers and visitors feel genuinely welcomed while also keeping the front office organized and moving.

They should be naturally warm and easy to talk to while understanding the importance of professionalism. They show up on time, present themselves well, communicate clearly, and take ownership of their work. They aren't afraid to answer the phone, follow up on billing or collections, work closely with project managers, or take the initiative to find an answer when they don't immediately know it.

Above all, our client is looking for someone who cares about doing a job well—someone with a positive attitude, strong work ethic, personal drive, and a genuine desire to represent the company with excellence.

• Serve as the welcoming and professional first point of contact for the company
• Answer incoming phone calls promptly and assist callers in a friendly, confident manner
• Greet and assist customers, vendors, employees, and visitors
• Handle accounts receivable, billing, invoicing, and collections
• Work closely with project managers to ensure billing and account information is accurate and up to date
• Use QuickBooks, Excel, and other office software for billing, recordkeeping, and administrative tasks
• Answer general questions and take initiative to find the right information when needed
• Assist with general administrative and front-office responsibilities
• Maintain organized records, paperwork, and documentation
• Communicate clearly and professionally with both internal employees and external contacts
• Follow through on responsibilities and ensure tasks are completed accurately and on time
• Help maintain an organized, efficient, and welcoming front office

• Previous front office, administrative, or similar experience
• Accounts receivable, billing, invoicing, and/or collections experience strongly preferred
• Experience with QuickBooks and Excel preferred
• Warm, personable, and approachable with a professional demeanor
• Strong verbal and written communication skills
• Comfortable and confident answering phones and speaking with a variety of people
• Dependable with excellent punctuality and attendance
• Intelligent, resourceful, and able to learn new processes quickly
• Strong attention to detail and organizational skills
• Self-motivated with the drive to stay productive and take ownership of responsibilities
• Able to work effectively with different personalities and communication styles
• Comfortable working in a direct, blue-collar shop environment
• Willing to ask questions, seek out answers, and solve problems
• Takes pride in producing accurate, high-quality work and following through on commitments

• 100% company-paid medical insurance
• Company-paid dental insurance, subject to the coverage and restrictions of the policy
• Company-paid vision insurance, subject to the coverage and restrictions of the policy
• Consistent Monday–Friday daytime schedule