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Health Services/Customer Care

Barracuda Staffing Full-Time  Tulsa, Oklahoma, United States 12 Sep 2018

Job Description

We are currently looking to fill a Health Services/Customer Care position with a Tulsa company.

 Ideal candidate will have 2+ years of customer service and/or call center experience.

 Shift: Day
Hours: Full Time
Starting Pay: $10-$15 DOE

 Essential Job Responsibilities:

  • Oversee all drug testing and health services orders
  • Provide assistance with random drug testing program
  • Request new lab account numbers and track accordingly
  • Turn on drug testing integrations on a client by client basis and test before going live with client
  • Coordinate with team to contact collection sites, order lab account numbers, order coc’s etc
  • Contact facilities for affidavit when DOT tests are incorrectly processed
  • Assist with data entry of results into our system such as DOT physicals, FIT Test, Respirator results etc.
  • Retrieve drug test results daily and data enter results as necessary.

 Requirements/Qualifications:

  • High School Diploma or GED
  • 1-2 years call center customer service
  • Ability to work independently and be self- motivated
  • Ability to prioritize, multitask and meet deadlines
  • Excellent typing and data entry skills
  • Ability to be professional in both oral and written communication.
  • Able to multi-task with various types of research throughout any given time.
  • Proficient in MS Office to include Excel

If interested in this position and meet the requirements listed above, please “Apply Now” and submit resume for consideration. 

Check out other available positions by visiting us at https://www.barracudastaffing.com.

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