Title Clerk / Customer Service Representative
Our client, an established tag agency in North Tulsa, is looking for a dependable, detail-oriented Title Clerk / Customer Service Representative who enjoys working with people and can thrive in a busy, customer-facing environment.
Job Description
This position involves assisting customers with title and registration transactions, processing payments, navigating online systems, and ensuring paperwork is completed accurately. We're looking for someone who is personable, patient, and comfortable working with a wide variety of customers and personalities while maintaining a positive, professional attitude.
Schedule: Monday–Friday | 9:30 AM–6:00 PM
Pay: 16–18/hr DOE
Responsibilities
- Assist customers in person and over the phone with title, registration, and other tag agency services
- Review paperwork and enter information accurately into computer systems
- Navigate multiple websites and online databases to research and gather information
- Process cash, credit card, and check transactions
- Balance the cash register and reconcile transactions at the end of each shift
- Answer customer questions and help resolve issues professionally
- Maintain accurate records and follow established procedures
- Keep customer transactions moving efficiently while providing friendly, attentive service
Requirements / Qualifications
- Strong customer service skills and ability to communicate with different personalities
- Comfortable handling difficult or frustrated customers with patience and professionalism
- Strong computer skills and ability to navigate multiple websites and systems
- Experience handling cash, credit cards, and checks with accuracy
- Detail-oriented with strong organizational and multitasking skills
- Dependable, punctual, and able to work independently
- Comfortable working in a fast-paced environment
- Ability to stand for extended periods throughout the shift
- Previous tag agency, title processing, DMV, banking, or similar administrative/customer service experience is a plus
Why Consider This Opportunity?
- This is a great fit for someone who enjoys staying busy, interacting with people, and handling a variety of transactions throughout the day. The position offers a consistent Monday–Friday schedule and the opportunity to develop specialized knowledge in title and vehicle registration services.
- Please note: This employer does not currently offer employee benefits.
- If you're organized, comfortable with computers, accurate with money, and enjoy helping customers, we'd love to hear from you!